Legal & Compliance
Our policies, terms and consumer-protection documents. Cash Stop Financial Services Pty Ltd ABN 66 091 194 786 · Australian Credit Licence 389 433.
The documents below set out the terms on which we provide our website and services, how we handle your personal and credit information, and how to raise a concern or dispute with us.
Policies & documents
- Privacy Policy - how Commit Co and its related entities (including Cash Stop) collect, use, disclose and protect your personal and credit information under the Australian Privacy Principles.
- Branch Privacy Policy - the privacy policy covering Commit Co Pty Ltd and its related entities for our in-branch services.
- Website Privacy Policy - how your personal information is treated as you access and interact with this website, including cookies, tracking and online applications.
- Privacy Consent - the consent you give for us and related entities to collect, use, hold and disclose your personal and credit information when you apply for finance.
- Credit Guide - our Australian Credit Licence details, our responsible lending obligations before providing credit to you, and our complaints contacts.
- Terms & Conditions - the terms governing your use of the Cash Stop website (www.cashstop.com.au).
- Disclaimer - the information on this website is provided for general information purposes only.
- Dispute Resolution - our free internal and external (AFCA) dispute resolution processes and how to contact us.
- Target Market Determination - the target class for our loan products, distribution conditions, review triggers and reporting obligations.
- Gold Best Price Guarantee - the terms and conditions of our in-store ‘Best Prices Guarantee’ for gold buying and lending.
Contact
If you have a question about any of these documents, or wish to make a complaint, you can contact our complaints officer on 08 9420 1401 or by email at complaints@commitco.com.au.
You can write to us at: The IDR Officer, Commit Co Pty Ltd, Level 1, 3/101 Francis Street, Northbridge WA 6003.